Cookie Policy
Last Updated: January 2025
We use tracking technologies on connectgridweb.com to make your experience better. This policy explains what we collect, why we collect it, and how you can manage your preferences.
By using our website, you're agreeing to the practices described here. If you'd rather not have this information collected, you can adjust your browser settings or contact us directly.
What Are Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit our site. They help us remember your preferences and understand how you interact with our content.
Beyond cookies, we also use similar technologies like web beacons, pixels, and local storage. These work together to give you a smoother experience and help us improve our services.
Some of these technologies are temporary and disappear when you close your browser. Others stick around longer to remember your settings for future visits.
Types of Tracking We Use
Essential Tracking
These are necessary for the website to work properly. They handle things like keeping you logged in, maintaining your session, and ensuring security features function correctly. You can't turn these off without breaking core functionality.
Functional Tracking
These remember your choices and preferences. For example, if you've selected a specific view or customized your dashboard, functional tracking keeps those settings saved for your next visit. They make the site feel more personal.
Analytical Tracking
We use these to understand how visitors use our site. They tell us which pages are popular, where people spend time, and where they might be getting stuck. This data is anonymized and helps us make informed improvements.
Marketing Tracking
These help us show you relevant information about our services. They track your journey across different pages and occasionally across other sites to understand your interests. This way, we can share content that's actually useful to you.
How Tracking Improves Your Experience
Here's what happens behind the scenes when you visit connectgridweb.com:
- We remember your language and display preferences so you don't have to set them every time
- Your login session stays active while you browse different sections
- We can show you projects and case studies related to your interests
- Forms remember what you've typed if you accidentally navigate away
- We track technical issues and errors to fix them quickly
- Analytics help us understand which content resonates with designers and developers
For mobile app design projects, tracking also helps us test different UX approaches and see which ones work best for our audience.
Managing Your Browser Settings
You have control over how tracking technologies work on your device. Most browsers let you block or delete cookies, though this might affect how certain features work on our site.
Each browser handles this differently. Here's where to look:
If you're using a mobile device, check your device settings under privacy or browser settings. iOS and Android both have built-in tracking controls.
Third-Party Services
We work with select third-party services that also use tracking technologies. These include analytics platforms and occasionally design collaboration tools that help us deliver better services.
These partners have their own privacy policies, which we encourage you to review. We only work with services that take data protection seriously.
Current third-party services we use:
Analytics platforms for understanding website traffic and user behavior
Performance monitoring tools to ensure fast load times
Design testing platforms for gathering UX feedback
How Long We Keep Tracking Data
Different types of data have different retention periods:
Session cookies expire when you close your browser. Persistent cookies can last anywhere from a few weeks to a couple years, depending on their purpose.
Analytics data is typically stored for 24 months before being automatically deleted. If you request deletion of your data, we'll process that within 30 days.
Essential tracking data related to security and fraud prevention may be kept longer as required by law.
Your Rights and Choices
You can opt out of non-essential tracking at any time. Keep in mind that blocking all cookies might make some parts of the site less functional.
If you're in Japan or the EU, you have additional rights under local privacy laws. You can request access to the data we've collected, ask for corrections, or request deletion.
For mobile app projects, we sometimes test different tracking approaches. You can always reach out to learn more about what data we're collecting for specific features.
Updates to This Policy
We update this policy occasionally as our practices evolve or regulations change. When we make significant changes, we'll update the date at the top and may notify regular visitors through email.
The best way to stay informed is to check back here periodically. We won't make changes that significantly affect your privacy without giving you a heads up.
Questions About Our Cookie Policy
If something here doesn't make sense or you want more details about how we handle tracking, get in touch. We're happy to explain our practices in more detail.